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   Support Policy  

Policy Overview

Sittac is committed to providing our customers with the best product support possible and we will endeavor to provide resolutions to questions within a reasonable time. Support for TreeBuilder is currently on an E-Mail basis only.

TreeBulder is constantly being updated with new features and resolutions for product issues. We strongly recommend that users check the website frequently to obtain the most current release.

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Contact Support

Found a bug? Need a feature? We need your feedback about our new product!

If you experience some problems using TreeBuilder, or have suggestions about how the program can be improved, we'd like to hear about it.

E-Mail Support: support@sittac.com

Note: When reporting a bug, it is important for us to know the version number of the program you are using. This helps us determine if the problem you are experiencing has been fixed in a later version.
You can find the version number of the program that you are using in the About box. Click Help and then About to view the About box.

Before requesting help on using the application, you may want to check the relevant pages of the Online User Guide.

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Copyright © 2004 Laura Marik and David Dever. All rights reserved.